Personalised NDIS Support in Western Sydney
From personal care and community nursing to daily living and community participation — we help you live the life you choose, with dignity and genuine care.
Registered NDIS Provider
30+ Years Nursing Experience
Culturally Inclusive
30+ Years Nursing Experience
Personal Care & Community Nursing
Clinical expertise with compassionate, hands-on support. Led by a registered nurse with over 30 years of experience.
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Community Nursing Care
Clinical nursing services delivered in your home or community — all under the oversight of our nursing-led team.
Medication administration and management
Wound care and dressing changes
PEG feeding and tube management
Catheter and stoma care
Diabetes management and monitoring
Post-hospital transition support
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Assist Personal Activities (High Intensity)
Support with daily personal care needs including showering, dressing, grooming, toileting, and mobility assistance. Delivered by trained workers with nursing oversight.
Showering, bathing, and personal hygiene
Dressing and grooming assistance
Toileting and continence support
Mobility and transfer assistance
Meal preparation and feeding support
Overnight and 24-hour care options
Community Participation & Daily Living
Building independence, connection, and confidence — helping you engage with your community and manage daily life.
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Innovative Community Participation
Creative, tailored approaches to help you engage with your community — from trying new activities to building social connections that matter to you.
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Participate Community
Support to access and participate in community activities, social events, recreation, and local services — building your confidence and connections.
Community Access
What community participation looks like with us:
Attending local events and activities
Joining clubs, groups, or classes
Shopping, appointments, and errands
Social outings and recreation
Exploring new interests and hobbies
Building friendships and connections
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Household Tasks
Support with everyday home tasks including cleaning, laundry, meal prep, and home maintenance — helping you live comfortably and independently.
Household Support
How we help keep your home running smoothly:
Cleaning and tidying
Laundry and ironing
Meal planning and preparation
Grocery shopping
Light gardening and home upkeep
Organising and decluttering
Meet Lucy Marembo
Royale Gateways Living Care is a Western Sydney NDIS provider led by Lucy Marembo, a registered nurse with over 30 years of experience in community health and family support.
Our services combine clinical expertise with genuine compassion — because quality care is about more than tasks, it's about dignity, respect, and trust.
Culturally inclusive — we welcome participants from all backgrounds. Interpreter support available.
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Clinical oversight on all care services from a registered nurse with 30+ years experience
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Familiar faces who understand you — we prioritise continuity
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We build support around your interests and aspirations
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Morning, evening, weekend, and emergency support available
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We know Western Sydney and can connect you with community resources
What Our Participants Say
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I believe that I did a great job choosing Royale Gateways as my support system. Because of their comprehensive support and guidance, I can now move around my home seamlessly and confidently. Thanks for your valuable assistance and time!
— Luke Watson
NDIS Participant -
I want to thank Royale Gateways for the time and support they invested in me to help me get better. In recent times, I can proudly say that I have started exploring the world around myself in a better and more fulfilling way. Thank you!
— Lily Jameson
NDIS Participant
Community Participation & Daily Living
Building independence, connection, and confidence — helping you engage with your community and manage daily life.
Innovative Community Participation
Creative, tailored approaches to help you engage with your community — from trying new activities to building social connections that matter to you.
Up to 1 in 5 Australian mothers experience perinatal depression and/or anxiety.
Royale Gateways reduces isolation and builds confidence by providing expert guidance and community connection when families need it most. support options
Accessible, Personalised Support for Every Family
We believe every family deserves guidance that fits their unique needs and circumstances. That’s why we offer flexible support options—whether you prefer in-person or online sessions, one-off consultations or ongoing guidance. Our team is here to empower you with practical advice, encouragement, and real solutions, wherever you are on your parenting journey.
How It Works
#1: Free Consultation
Begin with a friendly conversation about your family's needs. This confidential consultation helps us understand your unique situation and takes approximately 30-45 minutes.
#2: Personalised Care Plan
After your consultation, we'll recommend the best support options for your family. Whether it's group sessions, ongoing care, or intensive support—we'll guide you to the right fit.
#3: Expert Guidance
Receive compassionate, evidence-based support from our qualified team. From group workshops to one-on-one care, we're with you every step of your parenting journey.
Our Services & Packages
Community & Connection Sessions
A welcoming introduction to help you connect with other parents and access foundational parenting guidance.
Features:
Group workshops and classes
Peer connection opportunities
Expert-led sessions on key topics
Accessible and affordable entry point
From $75 per session
Continuing Care
Ongoing monthly support for families wanting consistent guidance as their children grow and develop.
Features:
Monthly face-to-face consultations (1 hour)
Fortnightly virtual check-ins (30 minutes)
Ongoing communication support
Monthly progress reports
$400-$600 per month (6-month minimum)
Foundations of Care
Comprehensive support package for families needing focused, personalised guidance on specific challenges.
Features:
2-hour initial consultation (in-home or virtual)
1-hour follow-up session
Weekly check-ins for one month
Ongoing text and phone support
Customised care plan
$450-$600 per package
Immersive Care
Premium, intensive support for families with complex needs requiring high-touch, personalised guidance..
Features:
Weekly in-home consultations (1.5 hours)
On-call support during business hours
Exclusive workshops and resources
Quarterly respite care sessions
Personalised care plan updates
$1,400-$3,000 per month (6-month minimum)
Expert Care from Qualified Professionals
Royale Gateways is led by Lucy, a registered nurse, midwife, and passionate community advocate with decades of experience supporting families through life's most important transitions.
Registered nurses and midwife
Psychology background
Community health expertise
Culturally inclusive care specialist
Our approach combines professional expertise with heartfelt compassion, ensuring every family receives care that's both evidence-based and deeply personal.
Your Privacy and Trust Matter
All consultations are completely confidential
No GP referral required—direct access to support
Police-checked and fully qualified professionals
Serving Western Sydney and surrounding areas
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ny parent or carer in Western Sydney and surrounding areas can access our services—no GP referral needed. We welcome families from all backgrounds and stages of parenthood.
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We offer comprehensive parenting support including antenatal classes, postnatal care, sleep and settling guidance, infant nutrition advice, ongoing family consultations, and community connection sessions.
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Our services range from $75 for group sessions to $3,000 monthly for intensive care packages. We offer flexible payment options and work with families to find affordable solutions that fit their budget.
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Yes, we offer in-home consultations throughout Western Sydney. We also provide virtual sessions and hybrid support options to accommodate your family's preferences and schedule.
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Start with our free consultation. We'll assess your family's unique needs and recommend the best support package, whether it's group classes, one-on-one guidance, or ongoing care.
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Absolutely. All consultations, advice, and family information are completely confidential. Your privacy and trust are our top priorities at every step of your parenting journey.
Frequently Asked Questions
Don't let parenting challenges overwhelm you any longer.
Start with a free consultation to understand your options and take the first step toward confident, supported parenting.